Everything here is shipped.
No roadmap items, no 'coming soon'. Six modules, documented the way we'd want a vendor to document them: what it does, on which tier, nothing more.
The app your guards actually use
The ZooYak guard app is built for real overnight work: gloves on, phone in a basement, no signal, 3am. Guards clock on with GPS, scan checkpoints, log incidents, and raise the alarm without hunting through menus. It keeps working when the phone drops off the network and catches up the moment it is back.
GPS clock-in and clock-out
Every clock-on records where the guard was and how accurate the location was, with checks that catch a faked position. Guards can confirm with Face ID or a fingerprint, so the shift is tied to the person and not just the phone.
Tap and scan checkpoints
Guards tap a tag or scan a code to prove they walked the route. For spots where a scan is not enough, a photo checkpoint captures the proof instead.
Works offline
Scans, reports, and clock events save on the phone and upload once when signal returns. Carparks, basements, and back docks stop swallowing your data.
Two-tap SOS
Arm it, confirm it, and dispatch knows straight away. An incident opens on its own with the guard's location attached, so help goes to the right place.
Welfare checks for lone workers
Set check-in times for guards working alone. Miss one and it escalates automatically on the timings you set, so nobody is left unaccounted for on a quiet site.
Digital shift handovers
The finishing guard leaves structured notes the next guard has to read and sign off before starting. Nothing important gets lost in a mumble at the gate at 6am.
Proof of every patrol, proof of every response
Set your patrol routes, watch them run live against the plan, and deal with whatever they turn up. ZooYak patrol management shows you where every guard is on shift and flags a missed checkpoint while there is still time to fix it. Incident reporting arrives with the evidence already attached, so your record holds up long after the night is over.
Patrol routes and live monitoring
Build routes with checkpoints and timings, then watch progress against the plan as it happens. A skipped checkpoint shows up during the shift, not in tomorrow's paperwork.
Incident reports that stand up
Photos and video attach right there in the field, each with the time and place it was captured recorded against it. If a client or an insurer ever questions what happened, your record answers for you.
Response clocks and automatic escalation
The moment an incident lands, the clock starts on the response time you promised the client. If it runs down, ZooYak passes it up the line to the next person on its own, so a missed response never sits unnoticed.
Live guard tracking
See every guard on shift on one live map, know the moment they arrive on site or leave it, and follow the trail they walked. Professional adds full playback of the whole shift.
Custom forms and inspections
Build your own inspection sheets and report templates to match how each site runs. Professional adds reusable answer sets for faster reporting in the field.
Indoor checkpoints where GPS can't reach
Upload a floor plan and place indoor markers so patrols are proven inside basements, plant rooms, and stairwells that satellites never see. Available on Professional.
Rosters that survive contact with reality
Rostering software for security companies has to cope with the night nobody planned for. Publish the fortnight in a few clicks, then absorb the sick calls, swaps, and no-shows without a spreadsheet anywhere in sight. Every assignment is checked for fatigue and licence problems before it locks in, so security workforce management stops being a guessing game.
Roster templates
Build a roster once, roll it forward, and publish when you are ready. Available from Essential.
Shift swaps and open shifts
Guards request swaps from the app, and managers put open shifts out to everyone qualified to take them. Gaps fill themselves instead of eating your evening.
Fatigue rules
Set your limits on hours worked and rest between shifts, and ZooYak checks every assignment against them before it is confirmed. Nobody gets rostered into a breach by accident.
Licence and qualification tracking
ZooYak watches every guard's licences and tickets and warns you well before they lapse, so an expired guard never quietly walks onto a client site.
Availability
Guards keep their own availability up to date in the app, and the planner flags any assignment that clashes with it. You roster people who can actually work, not people you will be chasing at 9pm.
Time and attendance
Timesheets build themselves from real clock-on and clock-off times, with a proper flow to correct and approve them. What you pay matches what was actually worked.
A client portal that does your reporting for you
Stop digging through your inbox to prove you turned up. Give every client their own client portal showing their sites, their shifts, their patrol trails, and their incidents, and nobody else's. Then set the reports to send themselves on whatever schedule the contract calls for.
A portal scoped to each client
Each client logs in to a dashboard of their own sites, shifts, patrol trails, hours coverage, incidents they can acknowledge, and licence compliance. They see their operation and nothing beyond it.
Reports that send themselves
Choose daily, weekly, or monthly, and the reports build and email themselves. The relationship stays warm without you remembering to hit send.
Six ready-made report types
Shift reports, incident summaries, compliance overviews, hours coverage, site activity, and guard-hours breakdowns, all as clean PDFs. The report a client asks for is already sitting there.
One shared record
The patrol trail and incident log you work from is exactly what the client reads. There is no separate tidied-up version, so nothing gets lost or dressed up between you.
Clients choose what reaches them
Clients pick which updates they want and when, while you decide what is visible to them in the first place. They feel looked after and you keep control of the record.
From shift records to payroll and profit
The same clock-on records that run your night also run your payday. Approved timesheets flow straight into payroll-ready hours and per-site profit, so you are not rekeying anything into a second system at month end. You finally see which contracts make money and which ones quietly bleed.
Payroll exports
Export approved timesheets to a CSV or straight into Xero. The hours your guards actually worked land in payroll without a second round of data entry.
Pay rates and charge rates
Set what you pay guards and what you charge each client, site by site. The gap between the two shows up in your margin reports instead of staying a mystery.
Margin and profit by site and client
See profit broken down by site and by client, with an alert when a contract's margin starts slipping. You catch a loss-making job while you can still fix the price. Available on Professional.
A full audit trail
Every change is recorded with who made it and when, and you can export the whole trail to a spreadsheet whenever you need it.
One platform, shaped around your company
Security guard management software should map to how your company is built, not force you to flatten it. Roles follow your structure from head office down to the branch and the individual site, so people see exactly what they should and nothing they shouldn't. The bigger you get, the more control you keep.
Roles by head office, branch, and site
Permissions follow your org chart, so a branch manager runs their branch while head office sees the whole company. Everyone works inside their own patch.
Secure sign-in
Two-step login protects every account as standard. Enterprise plans let your team sign in through your company's existing login instead of a separate password.
Connect your own AI assistant
Ask plain questions about your operation and get straight answers, or connect ChatGPT or Claude to your account from Professional. Anything the assistant suggests, like a new shift or a fatigue rule, waits for a person to approve it before it changes a thing, and it only ever sees what you have allowed it to.
Your brand, your subcontractors
Put your own branding on the portals your clients and guards log into, and bring subcontractors onto the platform with access you control. Available on Enterprise.
Connect ZooYak to your other systems
Enterprise plans open up developer access so your own tools can work with ZooYak directly. Your data works with the rest of your business instead of sitting on an island.
Email and app notifications
Keep guards, managers, and clients in the loop over email and in-app notifications, tuned so the right people hear the right things. Nobody drowns in alerts and nobody misses the one that matters.
ZooYak vs spreadsheets and radios
- Who is on post right now
- With ZooYak: A live map of every guard on shift
- Without it: Phone calls and guesswork
- Proof a patrol happened
- With ZooYak: Timestamped checkpoint scans
- Without it: A paper runsheet signed at 6am
- Incident evidence
- With ZooYak: Photos and video attached in the field
- Without it: Texted photos lost in someone's phone
- Missed checkpoints
- With ZooYak: Flagged during the shift
- Without it: Discovered when the client complains
- Client reporting
- With ZooYak: A portal plus PDF reports that send themselves
- Without it: Hand-built email attachments
- Payroll hours
- With ZooYak: Built from real clock events
- Without it: Rekeyed from paper into a second system
- Licence expiries
- With ZooYak: Tracked with alerts before they lapse
- Without it: A spreadsheet nobody opens
- Guard safety
- With ZooYak: Two-tap SOS and automatic welfare checks
- Without it: Hoping someone answers the phone
Asked before every walkthrough.
Do my guards need training?
The guard app does one job per screen: clock on, scan a checkpoint, report an incident, raise SOS. Most guards are working with it on their first shift without a manual.
Do I need new hardware?
No. Guards use their own iOS or Android phones. Checkpoint tags and codes are cheap off-the-shelf items you place once per site.
What happens on sites with no signal?
The app keeps recording. Scans, reports, and clock events save on the phone and upload once when signal returns, so a basement patrol is never a lost patrol.
What do my clients see?
Exactly what you choose to show them. Each client portal is scoped to that client's own sites, shifts, and incidents, and you control what is visible in the first place.
Who owns the data?
You do. Your reports, timesheets, and audit trail export whenever you like, and nothing leaves your account without your say-so.
See it running on your sites.
Set up your sites, onboard your guards, and run real shifts through it. Your first 14 days are free. Cancel anytime before the trial ends and pay nothing.